Tuition is constantly increasing and fees are always issued and required to pay within their billing period or they will unenroll students. My boys have been attending kindercare for 6 years.
That is poor customer service and if that is how she treats people, they should consider replacing her with a better person more capable of being the "face" of the Franklin site. Really? They have never not been paid, usually it's very timely but this is the 2nd time in 2 months this Teresa thinks its okay to drop threats and bully the customers. I received an email that states my child cannot attend ONCE AGAIN until funds are unloaded. Saturday was October 1, because I hadn't had time to call and release the funds & today is only the second business day of the month, I had planned to today. They send passive aggressive emails ALL THE TIME about unloading funds. They told me my child could no longer attend while I was getting things worked out with the state, while I was in communication with them every step of the way during the renewal process. I have state funding due to my child falling under foster care guidelines. I have been with this center for almost 2 years. Don't make the mistake that my wife and I did. I don't know who is reading this review but please, keep your kids safe and away from these kinds of places that certainly jeopardize the integrity of your children. We took her to the hospital after picking them up.
My daughter got her face stamped to the wall by one of the special care kids, resulting in a broken bleeding nose and nobody called to us, they were definitely trying to hide what happened. The staff is the worse and more unprofessional you will find in the states, from their current director to the teachers and the former director. Due to this cause, accidents are pretty common, and even more if for their ''educational programs'' they are using real tools like screwdrivers for teaching purposes.'' unrealistic''. When they started in May there were 2 teachers in a classroom that have 2 behavior problem kids, currently, there is only 1 teacher that managing a class of 15 kids including these 2 children. My wife and I were looking for a good daycare in the Brandon-Riverview area for our 3 years old twins and, in our research, we found this facility in Brandon has 3.2 stars out of 5.
0 kommentar(er)
